PROSERVICE HVAC & Plumbing
Home Services Book & Contact Call (203) 706-4556 Book online →

Everything that heats, cools, or carries water.

Below is the work customers have described in their own reviews. If your problem isn't on the list, call anyway — most of what we do lands in one of these three buckets, and the office will tell you straight if it doesn't.

What we do

Pick a side of the house.

Heating, cooling and plumbing each get their own list. Every item here is work ProService customers have actually written about.

Heating

Gas furnace repair

Ignition faults, blower problems, short cycling and no-heat calls. The furnace gets tested and the failure gets named before a part order goes in.

Boiler replacement

When a boiler is genuinely finished, we replace it — and you get told why the old one is beyond repair rather than just handed a quote.

No-heat diagnostics

Cold house, unclear cause. We work the system end to end — thermostat, ignition, gas, air handling — and tell you which one it actually is.

Heating service calls

Radiator and baseboard heat, circulators, controls, and the odd noise that only happens at 6 AM. Bring it up on the phone and we'll look at it while we're there.

Cooling

Central AC repair

Not cooling, not starting, freezing up, or running non-stop. The unit is diagnosed on site, and you hear the cause before you hear the price.

Central AC service

Seasonal service on a system you'd rather not have fail in August. Coils, drainage, airflow, charge and controls checked as a set, not one at a time.

No-cool diagnostics

Warm air out of a running system usually means one of four things. Finding which one takes testing, and testing is what the visit is for.

Thermostat & controls

Plenty of "the AC is broken" calls end at the thermostat or a control board. We'd rather find that in twenty minutes than sell you a compressor.

Plumbing

Hot water leak repair

Hot lines fail differently from cold ones. We find where the water is coming from — not where it's showing up — and repair the line properly.

Tub & bath plumbing repair

Tub valves, diverters, drains and the fixtures around them. Bathroom work done without turning the room into a project.

Leak location

Stain on a ceiling, damp under a floor. Locating the source first is what keeps the repair small and the drywall bill smaller.

Plumbing repair calls

Google lists this business under "repair services" for a reason. Fixtures, valves and lines that need fixing rather than replacing get fixed.

Home warranty dispatch

We take the calls other
contractors won't.

Warranty work has extra paperwork and a slower payer, which is why so many networks struggle to find anyone. We do it. Customers routed to us through American Home Shield have said so in their reviews, and "home warranty" is one of the themes Google pulls out of this profile.

Review themeHome warranty · 5
Named by a customerAmerican Home Shield
Have your claim or dispatch number handy when you call — it saves a round trip on the phone.
Photo slot · owner supplies
Diagnostics

A quote before a
diagnosis is a guess.

Eighteen ProService reviews mention the diagnosis specifically, and another twenty-three mention the explanation that followed it. That order matters. A system gets tested, the fault gets identified, and the repair gets priced against a known cause.

It's also the cheapest way for you to buy heat. The most expensive repair in this trade is the second one, after the first shop replaced the wrong part.

Before you call

Straight answers.

The questions the office gets most. If yours isn't here, the phone is the fastest way to an answer.

Yes. We take home-warranty dispatch work, including claims routed through American Home Shield. Mention it when you call and have your claim or dispatch number ready.

For some jobs, yes — the online booking page is open at 2 AM when the heat goes out and nobody wants to wait until morning. Not every service is listed there yet, so if you don't see what you need, call (203) 706-4556 and the office will book it for you.

You'll hear the number before any work starts. The technician diagnoses the fault first, explains what the repair involves, and prices it against that — so you're approving a specific job, not a range. Call the office for current rates.

Call (203) 706-4556 and ask — the office will tell you the soonest opening on the real schedule rather than a promise it can't keep. No-heat and no-water calls get prioritised.

ProService is a service-area business working out of Naugatuck — there's no showroom to visit, the truck comes to you. The service area list covers Naugatuck and the surrounding valley; if your town is on the edge of it, call and ask.

One number, both trades

Describe the symptom.
We'll name the cause.

Tell us what the system is doing and roughly when it started. That's usually enough for the office to know what to send.

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